Great Escapes RV Resorts Chesnut Bay Weiss Lake FAQs

All refunds will be issued only to the original payment method and the same credit card used for the purchase. This policy is in place for fraud protection and security purposes. Please note that once a refund is processed, it may take several business days for the funds to appear in the guest’s bank account, depending on their financial institution.

Open Memorial Weekend – Labor Day Weekend

Pool Hours: 9:00 AM – 9:00 PM, Monday thru Sunday – Closed after October 31st

Water Park: 10:00 AM – 6:00 PM, Monday thru Sunday

Access to our pools, amphitheater, jumping pillow, basketball courts, sand volleyball, gaga ball, horseshoes, 2 miles of walking trails, playgrounds, fishing, swim beach, kayaks, water trikes, and water bikes.

Admission to Pirate's Bay Water Park is a separate fee outside of resort fees.

Why does the park experience power outages?

Our park is located in a rural area where utility service interruptions occasionally occur. When outages happen, they typically affect not only our resort but also the surrounding community. These outages are managed and repaired by the local utility provider, and restoration timelines are determined by their crews.

What should I expect during a power outage?

When utility power is unavailable, electric service throughout the resort will be interrupted. Depending on the duration and severity of the outage, certain amenities, activities, food service, retail operations, and guest services may be limited or temporarily unavailable. Our team will make reasonable efforts to continue providing guest activities and services when conditions allow, but operations may be modified based on available resources and safety considerations.

Will water and sewer services be available?

No. Our water and wastewater systems require commercial electrical service to operate. During an extended power outage, water service, restroom facilities, bathhouses, and sewer-dependent amenities may become unavailable until utility power is restored.

Will the bathhouses remain open?

Bathhouses and restroom facilities may be closed during power outages due to water and wastewater system limitations. These facilities cannot reopen until power has been restored and all systems have been inspected and returned to normal operation.

How quickly will services return once power is restored?

While electrical service may return immediately, many resort systems require additional time to restart, stabilize, and be inspected for proper operation. Water systems, wastewater systems, pools, food service equipment, point-of-sale systems, and other resort amenities may not be available immediately following restoration of power.

Will I receive updates during an outage?

Yes. Our team will provide updates as information becomes available from the utility provider and will communicate any operational changes affecting guests.

Will refunds or credits be issued due to power outages?

Utility outages are beyond the control of the resort and are considered circumstances affecting the broader community, not just the campground. As a result, refunds, credits, or compensation are generally not provided for utility interruptions, including loss of electrical, water, wastewater, or related services resulting from area-wide power outages.

Should I prepare for the possibility of an outage?

As with any rural destination, we recommend bringing flashlights, portable battery packs, and any other items necessary for your comfort during an unexpected utility interruption. Guests who rely on electrically powered medical equipment should make appropriate contingency plans prior to arrival.

We understand that power outages can be inconvenient and appreciate your patience and understanding during community-wide utility interruptions.

We recommend booking at least 3-6 months in advance of the desired arrival date.

Visit us during the months of November through February and enjoy reduced rates! Please keep in mind, activities are limited to weekends only during these times.

We are happy to show off the resort, and we do allow tours. However, we cannot allow tours on holidays or busy weekends. Please call ahead. We would hate for you to waste a drive.

Peak Season

Sunday–Saturday: 9:00 AM – 9:00 PM

Shoulder Season

Monday–Thursday: 10:00 AM – 4:00 PM

Friday–Saturday: 10:00 AM – 6:00 PM

Sunday: 10:00 AM – 4:00 PM

Winter Season

Sunday–Saturday: 10:00 AM – 4:00 PM

We do offer you the opportunity to guarantee your favorite campsite or cottage by paying our applicable $35 lock-in fee. If you opt out of the lock-in fee, you are guaranteed your selected campsite or cottage type, but not the specific unit number.

The maximum number of guests per RV site is 8. Maximum occupancy for cottages is the maximum number of people they are rated to sleep.

We do not have RVs to rent at our resort.

Yes, we provide linens in all our cottages.

Yes, you can! We allow 1 small, 2-man tent in addition to the RV at an RV site.

Absolutely! Guests must pay the Day Use fee to visit or they can be added to your reservation.

Weiss Lake is rated as one of Alabama's top fisheries and is known as the "Crappie Capital of the World." White and black crappie are abundant, along with largemouth, spotted, and striped bass.

A fishing license is required. Fishing Licenses may be purchased online or at area bait shops and marinas. For more information on fishing regulations and licenses, go to outdooralabama.com/fishing/freshwater-fishing. To learn about Alabama boating safety, visit outdooralabama.com/boating. For up-to-date water levels and other information about Weiss Lake, visit lakeweiss.info.

We have firewood available for purchase at our store. To preserve the beauty of our wooded Resort, please do not cut down or damage trees in any way.

No, not at this time. Using only local firewood will help protect Alabama's forests from damaging invasive pests.

For safety and liability reasons, guests are not permitted to bring any personal motorized vehicles, such as golf carts, into the resort. While we do not like to be the fun police, guests found in violation of this policy may be asked to leave without refund. For your convenience, we do offer golf cart rentals that allow accessing our resort easy…and fun! If you have a disability, you can bring your own golf cart, however, you must provide documentation for insurance and have a handicap placard.

Yes, E-Bikes and motorized scooters are allowed on-site. Please ensure that all speed limits and traffic signs are respected. For everyone's safety, if reckless driving is observed, E-Bikes and motorized scooters will need to remain parked at your campsite for the remainder of your stay.

Add a golf cart rental to your reservation when you book online. For more information about our golf carts click here/activities-amenities or you can always come into our front office, and we will be happy to help you!

You may have two cars per campsite or cabin, but each car should have a car pass hanging on the rearview window. These are given with your reservation materials. We do not allow extra cars per site because we do not have enough parking space available. ** Extra cars may be permitted due to individual circumstances and events but must be approved by management prior.

YES! We are a pet-friendly resort! Pets are allowed in some cottages, but not in our playgrounds, restrooms, pool areas, or other buildings. For 1 pet, there is a flat fee of $25. For 2 pets, there is a flat fee of $50. Pet owners are required to bring a leash for their pets and are responsible for pet clean-up and noise control. For the safety of our guests, pets must be up to date on vaccinations. We reserve the right to remove hostile and disruptive pets from the park. ** Service animals are allowed in buildings and event centers.

Our resort dates and availability of attractions vary throughout the season and are as follows:

Peak Season: March 1st thru October 31st (March-May: limited activities during the week)

Non-Peak Season*: November 1st thru February 28th

*Events, attractions, and facilities have limited availability during the non-peak season.

They are, but the beverage must be held in an unmarked container or koozie. Glass containers are not allowed in the pool areas and or activity centers. This is a family-friendly Resort, so please be considerate of others and refrain from loud and unseemly language.

We do! Quiet hours are 11:00 PM – 8:00 AM daily. Any guest under 18 years of age must be at their campsite or cabin during these hours unless accompanied by an adult.